Shipping policy
🚚 Shipping & Delivery Policy
At D-Cura, we are committed to delivering your skincare essentials quickly, safely, and reliably—so you can start your glow journey without delay.
📦 Order Processing
All orders are processed within 24 hours of confirmation (excluding weekends and public holidays).
Once your order is dispatched, you will receive a tracking update via email or WhatsApp.
🚀 Delivery Time
- Lahore: 2–3 business days
- Rest of Pakistan: 3–5 business days
We partner with trusted courier services to ensure your order reaches you in perfect condition.
⏳ Please note: During sales, promotions, or high-demand periods, delivery may take up to 5–7 business days.
📍 Order Tracking
You can track your order anytime through the tracking details shared with you.
For additional support, feel free to reach out via our social media or WhatsApp.
🔄 Returns & Refund Policy
Your satisfaction is at the heart of everything we do.
💎 60-Day Return Guarantee
We offer a 60-day return and refund policy from the date of delivery.
If you’re not fully satisfied with your purchase, you may request a return under the following conditions:
- The product is in its original packaging
- Proof of purchase is available
💰 Refund Process
Once your return is received:
- Your refund will be processed within 5–7 business days
- Refunds will be issued via the original payment method or bank transfer
📩 Need Help?
If you have any concerns regarding your order or product, our team is here to assist you.
💬 We’re always happy to guide you—whether it’s about your order or your skincare routine.
Shop with confidence — your satisfaction is guaranteed with D-Cura.